”As we all know, too many contracts fail to deliver expected results.
Growing complexity, market volatility, increased interdependence – there are multiple factors that contribute to those failures and are forcing change in the way that organizations interact. Relationships are often too vague, too reliant upon individual memory, to be sustainable ways of managing the performance of commitments and obligations. Contracts, on the other hand, are often too limited in the ground they cover and too difficult to understand and interpret. Traditional approaches to relationship management and contract management are no longer ‘fit for purpose’.”
Read more on reational contracts by Tim Cummins IACCM.
Source: Blog Commitment Matters